- See item details for estimated arrival times.
- Customs and import taxes
- Buyers are responsible for any customs and import taxes that may apply. Please understand that we are not responsible for delays due to
- You have 7 business days to return an item from the date you received it. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
- Once we receive your item, we will inspect it and notify you that we have received your returned
- We will immediately notify you on the status of your refund after inspecting the item.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
There are certain situations where only partial refunds are granted:
- Items with obvious sign of use.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error..
- Any item that is returned more than 7 days after delivery
Shipping for Returns
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are nonrefundable.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- To return your product, you should mail your product to: 2816 Whitebirch Dr, Hermitage, USA, 37076.
Late or missing refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 2816 Whitebirch Dr, Hermitage, USA, 37076.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return